Last updated: March 2026
At Relax Agence, we are committed to transparency, fairness, and client satisfaction. Our payment and refund policy is designed to build trust while ensuring professional collaboration.
1. Payment Policy
For most services offered by Relax Agence, clients are required to make payment only after the work has been completed and delivered.
This allows clients to review the final result before making any payment.
However, for large or complex projects that require significant time, resources, or development work, an initial deposit may be required before the project begins.
The deposit amount and payment structure will always be discussed and agreed upon with the client in advance.
2. Satisfaction Guarantee
Relax Agence is committed to delivering high-quality digital services.
If a client is not satisfied with the delivered work, they are encouraged to contact us so that we can review the issue and make necessary improvements.
We will make every reasonable effort to resolve any concerns and ensure the client receives a satisfactory result.
3. Refund Policy
If a problem occurs and cannot be resolved after reasonable revisions or adjustments, a full refund may be issued to the client.
Our goal is to maintain a fair and transparent relationship with our clients and ensure that they receive the value and quality they expect from our services.
4. Contact
For questions regarding payments or refund requests, please contact us:
Relax Agence 